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Thursday, March 12 • 3:05pm - 4:25pm
Session 9: “If you build it, they will come.”...but will they come back? Supporting user-friendly online resources with usability testing

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ORGANIZER / MODERATOR:  Jen Green, Plymouth State University, NH

PRESENTERS:
Christin Chenard, Plymouth State University, NH
Melanie Clark, Texas Tech University, Lubbock, TX
John Trendler, Scripps College, Claremont, CA

Building a digital resource collection for your department or institution is one major step towards providing access to rich online resources, but how do you ensure that your resource makes your users happy rather than frustrated, or even angry? Ask them! There are many reasons why gathering user feedback is often an afterthought to the process of creating and launching a digital platform, but it does not have to be. Any time is a good time for usability testing, although the sooner you know what’s wrong, the sooner you can fix it to accommodate your users’ needs. In this session you will learn about a variety of approaches to usability testing addressing a variety of stages within the process including planning, implementation, interpreting result, responding to results, and repetition. Be prepared to walk away with tangible ideas that you can implement right away at your home institution.

Sponsors
avatar for Public Art Archive

Public Art Archive

The Public Art Archive™ (www.PublicArtArchive.org™) is both a project and “The Archive™” database. The PAA project is a national effort to increase public awareness and stewardship of public artworks, including “The Archive” database, a Tumblr blog titled “Find, Know, and Grow Your Public Art”, at http://publicartarchive.tumblr.com/), various educational initiatives, and local community... Read More →


Thursday March 12, 2015 3:05pm - 4:25pm
Confluence C Room, Mezzanine Level, Third Floor The Westin Denver Downtown, 1672 Lawrence Street • Denver, CO

Attendees (60)